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At Howlin Knitwear, we believe your shopping experience should feel as comfortable as the clothing you choose. We carefully handle every order and work with trusted shipping partners to deliver your favorite pieces safely and efficiently.
This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
After you place your order, our team carefully reviews and prepares your items for shipment.
We process all orders within 3-7 business days after receiving your payment confirmation.
During busy seasons, holidays, or promotional events, processing times may take slightly longer. We will keep you updated if there is any unexpected delay with your order.
Once we ship your order, we will send a shipping confirmation email with your tracking information.
Delivery Times
We offer reliable shipping options for customers across the United States.
Estimated delivery times:
- Standard Shipping: 8–10 business days
- Express Shipping: 5–7 business days (when available)
Please remember that delivery times depend on your location, shipping method, weather conditions, holidays, and carrier schedules.
Shipping Costs
We calculate shipping charges during checkout based on your delivery address, order weight, and selected shipping option. We may offer free shipping promotions from time to time. You can see any available offers during checkout before completing your purchase.
Tracking Your Order
We provide tracking information for every shipped order. After we dispatch your package, you will receive a confirmation email with a tracking link. You can use this link to check your order status and follow your package until it reaches your address. If you cannot find your tracking email, please check your spam or promotional folders. You can also contact our customer support team for help.
Accurate Delivery Information
You are responsible for providing correct shipping information when you place your order. Please review your name, address, and contact details carefully before completing your purchase. If you provide incorrect information, your order may experience delays or delivery issues. If you need to update your shipping address, please contact us promptly. We will do our best to assist you before we ship your order.
Delayed Deliveries
We always work to deliver your order within the estimated timeframe. However, some delays may occur due to circumstances outside our control, including:
- Severe weather conditions
- Carrier delays
- Holidays
- Incorrect address information
- Unexpected shipping issues
If your order takes longer than expected, please contact us. Our team will help you track your package and provide assistance.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you cannot find it, please check with family members, neighbors, or your local delivery provider. If you still cannot locate your package, please contact our support team, and we will help you find the best possible solution.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing your order. Once we ship your package, we cannot make changes or cancellations.
International Shipping
Contact Us
If you have any questions about shipping, delivery, or your order, our customer support team is ready to help.
- Email: support@howlinknitwear.us
- Phone: +1 (213) 575-3811